Effective Date: 02 February 2020

Welcome to CPro Learning. By using our website, booking lessons, or applying to become a tutor, you agree to the following terms and conditions. Please read them carefully.


1. Services

  • CPro Learning provides online and in-person tutoring for high school and university students.

  • We act as a platform connecting students with qualified tutors.

  • Lessons may be booked through our website or directly via communication with our team.


2. Booking and Payments

  • All lessons must be booked in advance.

  • Payments must be made via the payment methods communicated by CPro Learning.

  • Late cancellations (within 12–24 hours of a session) may be subject to fees, as outlined in our Cancellation Policy.

  • No-shows are charged in full.


3. Cancellations and Refunds

  • Students may cancel or reschedule sessions within the allowed timeframe.

  • Refunds (if applicable) will only be processed according to our Refund & Cancellation Policy.

  • Tutors cancelling lessons must notify CPro Learning as soon as possible.


4. Student Responsibilities

  • Provide accurate and complete information when booking.

  • Be punctual and prepared for lessons.

  • Respect tutors’ time and the learning environment.


5. Tutor Responsibilities

  • Provide accurate information in applications.

  • Deliver lessons professionally, on time, and with preparation.

  • Maintain confidentiality of student information.

  • Tutors are independent contractors, not employees of CPro Learning.


6. Use of Information

  • By submitting an application or booking, you consent to us using your information in accordance with our Privacy Policy.

  • Tutors authorize CPro Learning to display their profiles to prospective clients.


7. Limitation of Liability

  • CPro Learning will not be held liable for any loss, damages, or delays arising from tutoring sessions, cancellations, or third-party services.

  • While we vet tutors, ultimate responsibility for learning outcomes rests with the student.


8. Intellectual Property

  • All materials provided by CPro Learning (including website content, branding, and resources) remain the property of CPro Learning.

  • Unauthorized reproduction or distribution is prohibited.


9. Termination of Services

  • We reserve the right to suspend or terminate accounts for misuse, breach of terms, or inappropriate conduct.


10. Governing Law

  • These Terms and Conditions are governed by the laws of the Republic of South Africa.

  • Any disputes shall be resolved under South African jurisdiction.


11. Contact Us

For questions about these Terms and Conditions, contact us at:
📧 tutors@cprolearning.co.za
📞 +27 63 196 2353